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Transforming Creative Guesswork Into a Data-Driven System

Hey friend!

It's been a wild week over here.

A lot of our clients are in full-blown scaling mode, and we're hitting record months left right and centre, a ton of strategy and creative planning going behind all of this growth.

I'm flying out to Arizona to meet with the team and also to connect with a few clients.

I digress.

Here's what we're diving into this week:

🧠 Behind the Process: How to transform guesswork into a data-driven creative system that actually drives sales.

📈 Research Framework: The four pillars of research that fuel winning creative ideas.

âš¡ Tactical Takeaways: Step-by-step methods you can implement this week to improve your creative performance.

Let's get into it.

🧠 Behind the Process: Transforming Creative Guesswork Into a Data-Driven System

Most brands waste their budgets on random tests and subjective creative decisions.

Sound familiar?

The problem is simple: They create ads based on assumptions rather than data.

After analyzing over 10,000+ ads across dozens of 7 and 8-figure brands, we've found that data-backed creative ideas consistently outperform "creative inspiration" by 2- 3x.

Here's the framework we use with our clients to develop creative that actually sells:

📊 The Four Pillars of Creative Research

1. Reputation Analysis

Most brands completely miss pre-purchase sentiment – one of the richest sources of creative intelligence.

What to analyze:

  • Comments on your social ads

  • Questions in organic posts

  • Discussion forums

  • Media coverage

Real-world example: A skincare client was consistently mentioning "all-natural ingredients" in their ads, but our analysis showed that pre-purchase comments were primarily focused on "visible results within 2 weeks." We pivoted their creative to highlight before/after results with specific timeframes, reducing their CPA by 28%.

2. Customer Reviews Mining

This is where you discover the exact language and benefits your customers value most.

The process:

  • Manually analyze 100+ reviews (automation misses nuance)

  • Document the exact phrases customers use

  • Categorize benefits, problems solved, and objections

  • Look for patterns across different platforms

Key insight: Most brands skim 5-10 reviews and think they understand their customers. By analyzing 100+, you'll discover messaging angles your competitors miss entirely.

3. Competitor Analysis

Don't copy competitors – learn from their testing patterns.

What to track:

  • Number of active creatives (indicates budget and testing velocity)

  • Format distribution (images vs. videos vs. carousels)

  • Production quality and content types

  • Talent usage patterns and diversity

  • Hook strategies and messaging approaches

Tactical tip: Look for formats and messages competitors consistently double down on over 3+ months. This often indicates what's working for them after extensive testing.

4. Performance Data Analysis

Your own data tells the clearest story of what works for YOUR audience.

Time periods to analyze:

  • Last 7 days (current performance)

  • Last 30 days (medium-term trends)

  • Last 6 months (long-term patterns)

Key metrics to focus on:

  • Primary: Amount spent, Results (Purchases), CPA

  • Secondary: Scroll stop rate (20%+ minimum, 40%+ ideal), Hold rate (20%+ minimum, 40%+ ideal), Outbound CTR (2%+ ideal)

Example win: For an apparel client, we noticed their top-performing ads consistently featured customer testimonials about comfort rather than performance, despite their marketing team's focus on performance features. By pivoting creative to emphasize comfort in everyday scenarios, they saw a 34% increase in conversion rate.

âš¡ Tactical Takeaways: What You Can Implement Today

  • Set up your analysis framework

    • Create a spreadsheet with columns for benefits, problems, objections, and customer language

    • Document at least 20 customer reviews using their exact phrasing

  • Analyze your top 3 competitors

    • What messaging do they consistently use?

    • Which content formats do they double down on?

    • What visual approaches persist over time?

  • Review your performance data

    • What hooks are getting the highest scroll stop rates?

    • Which visual styles maintain the best hold rates?

    • Do your best-performing ads align with your customer review findings?

  • Create one new creative based on data

    • Use the exact language from customer reviews

    • Address the top pre-purchase question you found

    • Format it similar to your highest-performing ad type

🚀 Ready to Transform Your Creative Process?

Creating data-backed creative ideas isn't just about improving performance – it's about building a sustainable system that consistently delivers results.

If you're tired of guessing what will work and want to implement this complete framework with expert guidance, Let's Talk.

Using this exact approach, we've helped brands across apparel, supplements, home goods, and more increase ROAS by 40-120%.

Until next week,

Toby.

P.S. If you want to check if your current creative analysis is on the right track, reply to this email with your biggest creative challenge, and I'll personally review your approach.

Our Partner Of The Week:

Paper Run helps brands reach and convert customers who don't open their emails.
They integrate directly into Klaviyo to identify customers whom you can't reach and set up automated Direct Mail (... yes... physical mail) flows to ensure they get your message.
They're built for performance marketers, allowing you to measure the incrementality of the Direct Mail channel through holdout testing.

They're crushing it for a lot of our clients... and the best part?
They'll do everything for you (Klaviyo integration, flow setup, mailer creative and reporting).